SHIPR POLICY
Service Providers
The service providers that process personal information on our behalf to run Shipr, what each one does, and the information involved.
1. About this List
Shipr LLC uses the service providers below to run the Shipr platform and website. They process personal information on our behalf under contract and only for the purposes listed. We will update this page before we begin using a new provider that processes personal information. Our Privacy Policy explains how we use and share personal information.
2. Current Providers
| Provider | Purpose | Information involved |
|---|---|---|
| Railway | Application hosting and background processing | Platform and website data while it is processed |
| S3-compatible cloud storage | Access-restricted file storage | Proof-of-delivery photos and signatures, saved-location media, and retained historical application files |
| Clerk | Sign-in, account security, and verification codes | Name, email address, phone number, sign-in identifiers, and device and network information |
| Stripe (including Stripe Connect) | Payments, refunds, Driver payouts, and tax forms | Payment and payout details, and identity information collected in Stripe-hosted onboarding |
| Checkr | Background and motor-vehicle checks, while screening is switched on | Identity information and report results, collected in Checkr-hosted flows |
| Mapbox | Maps, address search, and routing | Addresses and location coordinates |
| Expo, Apple Push Notification service, and Firebase Cloud Messaging | Driver app push notifications | Device push tokens and notification content |
| Resend | Transactional email, including website inquiry emails | Email addresses and message content |
| Sentry | Error monitoring | Technical error data, configured to exclude personal information where possible |
3. Questions
Questions about our service providers can be sent to privacy@shiprsolutions.com.