Delete your Shipr Driver account

01 · ACCOUNT CONTROLS

In the app

The fastest way to delete your account is in the Shipr Driver app:

1. Open the Shipr Driver app and sign in.
2. Go to the Account tab.
3. Tap Delete account and confirm.

Your account is deactivated immediately and you are signed out. If you have not yet been approved to drive, you can also tap Delete application from the review screen.

02 · ACCOUNT CONTROLS

No app access

If you cannot access the app, email privacy@shiprsolutions.com from the email address on your account and ask us to delete it. We will verify your identity and process the request.

03 · ACCOUNT CONTROLS

What is deleted

When you delete your account, we remove or anonymize your personal data — including your name, email, phone number, uploaded documents (driver's license, insurance, vehicle photo), and location history. Deletion is finalized within about 30 days, during which the account is deactivated and unusable.

04 · ACCOUNT CONTROLS

What we may retain

Some records are kept only as long as the law requires and are disassociated from your identity where possible. These include payment and payout records needed for tax, accounting, and fraud-prevention purposes (processed via Stripe), and background-check records we are obligated to retain under the Fair Credit Reporting Act. See our Privacy Policy for details on data retention.

05 · ACCOUNT CONTROLS

Need help?

Contact support@shiprsolutions.com.